Request Data Deletion

You have the right to request deletion of specific data associated with your Catnip account without deleting your entire account.

Your Data Rights

Under data protection regulations, you have the right to:

  • Request deletion of specific data types
  • Request deletion of all your personal data
  • Export your data before deletion
  • Correct inaccurate information

What Data Can Be Deleted?

Profile Information: Name, bio, photos, preferences
Messages: Individual conversations or all message history
Activity Data: Posts, comments, likes, and interactions
Location Data: Stored location information
Usage Data: App usage analytics and preferences

Request Data Deletion

Submit a request to delete specific data or all data associated with your account. We'll process your request within 48 hours.

Important: By submitting this request, you understand that:

  • Data deletion is permanent and cannot be undone
  • Some data may be retained for legal or security purposes as required by law
  • Deletion will be processed within 48 hours
  • You may need to verify your identity before we process the request
Cancel

Data Retention

Please note that we may retain certain data for legitimate business purposes or as required by law, including:

  • Data necessary for fraud prevention and security
  • Transaction records for financial compliance
  • Data required for legal obligations or dispute resolution
  • Anonymized or aggregated data that cannot identify you

Alternative: Delete Entire Account

If you want to delete your entire account and all associated data, you can do so from the app or use our account deletion page.

Delete My Account

Need Help?

If you have questions about data deletion or need assistance, please contact our support team. We're here to help and will respond within 48 hours.

Email: support@catnip.app